Gloomy Bear Official Store Returns & Exchanges

We want you to be completely satisfied with your mischievous new gear, which is why we offer a 30-day return window for all unwashed and unworn items in their original packaging. Please note that certain limited edition collaborations and mystery boxes are considered final sale.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all Gloomy Bear tags and labels are still attached and intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.